Orders placed before 3pm (Monday to Friday) are dispatched the same working day. Orders placed after 3pm will be shipped the next working day. Weekend orders (Saturday or Sunday) will be dispatched on the following Monday. Once your order has been dispatched, a tracking link will be sent to the email address used at checkout.
Country
Service
Weight
Cost
UK
Royal Mail 48 Hour
Up to 2kg
£4.50
UK
DHL Next Working Day
No Limit
£5.50
UK
Free DHL Next Working Day - orders over £100
No Limit
Free
International Delivery Coming Soon We’re excited to let you know that international shipping will be launching very soon. We're working hard behind the scenes to make sure everything is ready to get our products to you - wherever you are in the world. Stay tuned!
Please find our returns information on the Returns Page
For anymore assistance please contact - customerservice@feridax.com
RETURNS
We hope you're happy with your purchase, but if there’s a problem, here’s what to do:
Faulty or Defective Items If your item is faulty or damaged, please report it within 7 days of delivery. Include a copy of your receipt/invoice and return it in the original packaging. Start your return at: Returns Portal
Non-Faulty Returns You can return unused, non-faulty items within 14 days of purchase. Items must be in original condition with tags and packaging. A return shipping fee of £3.99 will be deducted from your refund. Refunds are processed within 5–10 working days. Start your return at: Returns Portal
Please note: If returned items are found to be damaged through customer misuse, you may be liable for the repair and return costs.
Please find our delivery information on the Delivery Page
For anymore assistance please contact - customerservice@feridax.com
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One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
