Chill Factor2 Black Body Shield

Orders placed before 3pm (Monday to Friday) are dispatched the same working day. Orders placed after 3pm will be shipped the next working day. Weekend orders (Saturday or Sunday) will be dispatched on the following Monday. Once your order has been dispatched, a tracking link will be sent to the email address used at checkout.

International Delivery Coming Soon
We’re excited to let you know that international shipping will be launching very soon. We're working hard behind the scenes to make sure everything is ready to get our products to you - wherever you are in the world. Stay tuned!

Please find our returns information on the Returns Page

For anymore assistance please contact - customerservice@feridax.com

We hope you're happy with your purchase, but if there’s a problem, here’s what to do:

Faulty or Defective Items
If your item is faulty or damaged, please report it within 7 days of delivery. Include a copy of your receipt/invoice and return it in the original packaging. Start your return at: Returns Portal

Non-Faulty Returns
You can return unused, non-faulty items within 14 days of purchase. Items must be in original condition with tags and packaging. A return shipping fee of £3.99 will be deducted from your refund. Refunds are processed within 5–10 working days. Start your return at: Returns Portal

Please note: If returned items are found to be damaged through customer misuse, you may be liable for the repair and return costs.

Please find our delivery information on the Delivery Page

For anymore assistance please contact - customerservice@feridax.com